Manual QA Engineer

Join Synthflow.ai, where we're revolutionizing AI technology to make it accessible and actionable for businesses of all sizes. Our platform empowers B2B clients to create customized solutions with ease. We're looking to expand our team with a talented Senior Manual QA Engineer who is passionate about ensuring exceptional product quality.

Role Summary:

As a Senior Manual QA Engineer, you will be at the forefront of our quality assurance processes, focusing on meticulously testing our Voice AI products. Collaborating closely with engineering and product teams, you will ensure our solutions deliver flawless performance, reliability, and an outstanding user experience.

Key Responsibilities:

• Develop, maintain, and execute comprehensive manual test plans and test cases for our Voice AI products.
• Perform detailed exploratory, functional, and regression testing to uncover potential issues before release.
• Work closely with developers and product managers to understand product requirements and ensure adequate test coverage.
• Identify, document, and manage defects effectively, ensuring clear communication and resolution within the team.
• Provide feedback and suggestions to improve product quality, usability, and testing efficiency.
• Continuously refine QA processes to adapt to agile development workflows.

Who You Are:

• Extensive experience in manual QA testing, with a proven ability to ensure high-quality software products.
• Strong understanding of software development life cycles and QA methodologies.
• Excellent attention to detail and a knack for identifying edge cases and potential issues.
• Ability to collaborate effectively with both technical and non-technical teams.
• Strong documentation skills for test cases, results, and defect tracking.
• Familiarity with AI or SaaS products is a plus but not required.

Minimum Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related technical field (or equivalent experience).